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Frequently Asked Questions

Plain-language answers about fireplaces, brick, stone, installation, delivery, financing, and visiting Tate Builders Supply in Erlanger, Kentucky, from the team that does the work.

Building Better Since 1928

Burning 50+ Displays Live

Installing What We Sell

Delivering Across Three States

Before You Choose

Choosing What to Buy

The questions we hear most before a project starts.

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How do I know which fireplace is right for my home?

Start with your situation: a blank wall, an open masonry fireplace, a sealed-up fireplace, a freestanding stove, an outdoor area, or new construction. The instant fireplace estimate narrows Tate Builders Supply's catalog to the units that fit that situation, and our team confirms the choice at your appointment, at your place or in the Erlanger showroom.

Gas, wood, pellet, or electric: Which fireplace should I choose?

Gas lights with a switch, heats the room, and needs the least attention. Wood gives you real logs and the most heat per unit. Pellet burns wood pellets on a thermostat. Electric needs no venting and plugs in. Tate Builders Supply carries all four, and the wall for each fuel shows every unit we carry with an installed estimate.

What is the difference between a fireplace and a fireplace insert?

A fireplace is a complete unit built into a wall or framed opening. An insert is a sealed firebox that slides into an existing open masonry fireplace and turns it into an efficient heater. If you have an open fireplace today, an insert is usually the answer; if you have a blank wall or new construction, a fireplace is.

Which fireplace brands does Tate Builders Supply carry?

Mendota, Kozy Heat, Ambiance, Napoleon, Fireplace Xtrordinair, Lopi, Hearthstone, Blaze King, and Supreme for fireplaces, stoves, and inserts, plus RH Peterson and Hargrove gas logs. Every unit we carry has its own page with an installed estimate, and more than 50 of them burn live in our showrooms.

What is the difference between face brick and thin brick?

Face brick is full-depth: It builds the wall on new construction and additions. Thin brick is the same kiln-fired clay sliced thin for remodels, accent walls, and fireplace surrounds where a full-depth wall isn't practical. Tate carries both, from the same manufacturers, and each has its own page: face brick and clay pavers and thin brick.

What is wall siding?

Anything vertical you finish a wall with. At Tate Builders Supply that runs from flexible real-stone sheets you can bend around corners to large-format architectural panels, for interior and exterior walls alike. See wall siding.

Can I see a fireplace burning before I buy?

Yes. More than 50 fireplaces, stoves, and inserts burn live across our two showrooms at 3511 Dixie Highway in Erlanger, Kentucky. It is the fastest way to know what a photo can't tell you.

Real Numbers, No Obligation

Estimates, Pricing & Financing

How the online estimate works and how people pay for the project.

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How does the instant fireplace estimate work?

Pick the situation that matches your space, answer a few quick questions, and you see an installed price on real units Tate Builders Supply carries, before anyone calls you. The number covers the unit, the venting it needs, and installation by our own team. It takes about a minute, and there is no obligation.

How much does a fireplace cost installed?

It depends on the unit, the fuel, and the venting your home needs, so the honest answer is the instant estimate for the exact unit you are looking at: It prices the unit, the venting, and our installation together. Prices on the site are estimates that our team confirms at your appointment.

Can I see a fireplace in my own room before I decide?

Yes. Every product page has a visualizer: Upload a photo of your wall and see that fireplace, stove, or insert in your room. Start from any unit, or from Visualize Your New Fireplace.

Do you offer financing?

Yes. Financing is available on qualifying purchases through Synchrony, subject to credit approval. Apply online in a few minutes from our financing page, or ask about current promotional terms in the showroom.

One Team, Start to Finish

Installation, Delivery & Service

What happens after you choose.

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Does Tate Builders Supply install what it sells?

Yes, and it is the whole point. The team that quotes your fireplace, brick, or stone is the team that installs it and answers for it afterward. That is hundreds of installations a year across the tri-state.

Where do you deliver and install?

Across the Cincinnati tri-state: Northern Kentucky, Southwest Ohio, and Southeast Indiana, from our yard at 3511 Dixie Highway in Erlanger. Builders and contractors get job-site delivery scheduled by the same team that supplied the order.

Can I pick up my order instead of having it delivered?

Yes. Pick up at our yard in Erlanger, Kentucky, weekdays 7am to 5pm and Saturday 8am to noon, or have it delivered. Whatever works best for your project.

How long does a fireplace installation take?

It depends on the unit and the venting your home needs, so our team gives you a clear timeline at your appointment rather than a promise we can't keep. Once the unit is on hand and the date is set, the same team that quoted it does the work.

Do you service and repair fireplaces?

Yes. Tate Builders Supply services and repairs gas, wood, pellet, and electric fireplaces, stoves, and inserts on every make we carry, from annual maintenance to diagnostics and repairs. Schedule service online or call 859-727-1212.

Can you convert my wood-burning fireplace to gas?

Yes. A gas log set or a gas insert turns an open masonry fireplace into one-switch fire. Tell us about your fireplace, and we'll walk you through both options and price them.

The Supply Side

Brick, Stone & Outdoor Living

Masonry and the outdoor room.

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Can you put stone or brick on an existing fireplace or wall?

Yes. Veneer stone and thin brick are two of the most common upgrades on existing fireplaces, entries, and foundations. Bring a photo and the dimensions to your appointment, and we'll show you what fits.

Do you build outdoor kitchens, fire pits, and outdoor fireplaces?

Yes. The grill or fire feature, the stone or brick surround, and the pavers underfoot come from one supplier, and one team installs the whole outdoor room. Outdoor fireplaces carry instant estimates online; kitchens, fire pits, pergolas, and lighting are planned and priced with our team. See outdoor living.

Do you work with builders and contractors?

Every day, since 1928. Homeowners, builders, and contractors all buy from the same yard, and builders get job-site delivery and one point of contact for the whole order. See our Builders & Contractors page.

What if I need something you don't list on the site?

Ask. Our manufacturers' full lines run deeper than what fits on the site, and if it belongs on a job site there is a good chance we can order it.

Walk In With a Question, Leave With a Plan

Visiting Tate Builders Supply

Hours, location, and what to bring.

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Where is Tate Builders Supply located, and what are your hours?

3511 Dixie Highway, Erlanger, Kentucky 41018, just south of Cincinnati. We are open weekdays 7am to 5pm and Saturday 8am to noon, closed Sunday. Call 859-727-1212 or email sales@tatesupply.com.

Do I need an appointment to visit the showroom?

No. Come in during business hours and someone who knows the products will help you. Scheduling an appointment means the right person is ready for you and the displays on your list are burning.

What should I bring to my appointment?

Plans if you have them, a photo of the wall or the space, and rough measurements. For a service visit, the manufacturer and model of the unit and a plain description of what it is doing.

How long has Tate Builders Supply been in business?

Since 1928. Tate has anchored the same stretch of Dixie Highway in Erlanger for nearly a century, supplying and installing fireplaces, brick, stone, and outdoor living for homeowners, builders, and contractors across the tri-state.

Still Have a Question?

Call the showroom, and you'll reach a person who knows fireplaces, brick, and stone, or get an installed estimate on any fireplace we carry in about a minute.

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